Contact management software for grassroots clubs
Keep everyone’s details
in one place
Members, parents, coaches, volunteers and supporters all play a part in your club. Thrive4Grassroots helps you keep their information organised, find what you need and manage everyday tasks without relying on separate spreadsheets and records.
1 COLLECT
Get the right details from the start
The information you hold about a member supports much of what happens next, from running their sessions safely to contacting their family when you need to. Capture the right details when they join, so your team isn’t filling in the gaps later.
- Collect personal and contact details
- Capture medical information
- Record emergency contacts
- Ask for the consents your club needs
- Make important information required during registration
2 FIND
Find what you need, all in one place
A new phone number, a change in medical information or an updated consent shouldn't mean more paperwork for volunteers. Keep records current and make important information easier to manage as people's circumstances change.
Keep everything connected in one place, from contact details and memberships to payments, attendance and communication, so your team can find the right information without piecing it together.
- Find and update contact and personal details
- Keep medical and emergency information together
- Record relevant permissions and consents
- Check registration and attendance history
- View payments and outstanding balances
- See communications sent to members and families
3. SELF SERVE
Let members and families manage more themselves
Your volunteers shouldn't have to make every small change on someone's behalf. With MemberHub, members and families can manage relevant account details themselves, helping keep information current without the back and forth.
- Update personal and contact details
- Manage family information
- Keep relevant medical details and consents current
- Access membership and payment information
- Manage their account online or through the app
4. Safeguard
Keep important information in the right hands
Your club holds information that needs to be available when it matters, without being open to everyone. Give managers, coaches and other team members access based on their role, so they can get to what they need without seeing what they don’t.
- Control access with roles and permissions
- Give coaches access to relevant member information
- Keep medical and emergency details available when needed
- Keep consent information against the member
- Decide what different members of your team can see and do
5. Manage
Get more done from one record
Finding someone's details is often only the start. You might need to contact them, check a payment or update their information. Having these everyday tasks connected makes it easier to deal with things as they come up.
- Send messages to contacts
- Add notes and update information
- Check relevant payment details
- See registrations and memberships
- Keep a clearer record of club interactions
Support from the start
We'll help you get Thrive4Grassroots set up around the way your club works, including bringing your contact information into the platform. And once you're up and running, you'll still have support when you need it.
Trusted by grassroots clubs around the UK
Explore more Thrive4Grassroots tools
Payments
Understand income, invoices and outstanding payments
Membership
See registrations and abandoned checkouts
Reporting
Get a clearer view of what's happening across your club
Social media
Plan, create and publish more of your social content from one place
Communication
Understand how families are engaging with your messages
Team management
Bring teams, coaches, fixtures, training and availability together
See if Thrive4Grassroots is right for your club
Keep your club records organised, make information easier to find and take some of the everyday admin off your volunteers' hands.
Frequently asked questions
What is contact management software for sports clubs?
Contact management software helps you keep track of the people involved in your club, including their details, memberships and other relevant information. Thrive4Grassroots brings this together with the tools you use to run the club.
Do we need to use Team Management to manage contacts?
No. You can manage contacts without organising them into teams or squads. Team Management provides additional functionality for clubs that need to organise people around teams.
Can we manage volunteers and supporters as well as members?
Yes. Contact Management can be used to keep records for different people involved with your club, including volunteers, coaches and supporters.
Can we keep medical information and consents?
Yes. Relevant medical information, emergency contacts and consents can be held with contact records, with permissions helping control who can access sensitive information.
Can members update their own details?
Yes. MemberHub allows members and families to manage relevant personal information through their account.
Can we communicate with different groups of contacts?
Yes. You can organise contacts into groups and use the platform's communication tools to reach relevant people.
Does Contact Management work with the rest of Thrive4Grassroots?
Yes. Contact records connect with other areas of the platform, including memberships, payments, communications and Team Management.